After reporting your damages following the earthquake, independent loss adjusters assigned on behalf of the TCIP shall be referred to the scene as soon as possible in accordance with the management of the process.
The officers, who prepare the inspection and assessment reports, consist of experienced loss adjusters who are licensed to work in the relevant branch in the insurance industry. The TCIP provides additional training to the loss adjusters so they are able to generate earthquake damage reports in accordance with insurance standards.
We would like to remind you that the preparation of assessment reports by authorized loss adjusters is of great importance for the functioning of the guarantee process. Providing convenience and comprehensive information to the loss adjusters, who are tasked with damage assessment, in their investigations at the scene also speeds up the process of creating reports and therefore, the process of claims in the compensation processes.
Damage assessment procedures are carried out by independent loss adjusters assigned on behalf of the TCIP. The compensation payments determined as a result of these assessments are carried out directly by the TCIP.
We would like to remind you that it is important for the functioning of your guarantee that your assessment procedures are carried out by authorized loss adjusters. Providing all kinds of convenience and information to the loss adjusters during the investigations to be undertaken at the scene also speeds up the compensation process.
In the calculation of the Compulsory Earthquake Insurance compensation, the current cost of reconstructing the building in the current market conditions at the place and date the risk took place is taken as a basis.
However, in no circumstances may the insurance compensation exceed the insurance amount defined in the policy. A “deductible exemption” at a rate of 2% of the insurance amount is applied for each loss.
Under the current practice, damage reporting performed directly by the insured person or through authorized insurance companies are evaluated by the TCIP, a claim file is opened and loss adjusters are appointed to assess the damage.
The compensation amount determined in accordance with the General Conditions of Compulsory Earthquake Insurance is sent to the bank branches in the settlement area where the damage has occurred via "EFT/Remittance to Name". Through these bank branches, the policy and ownership of the damaged dwelling are checked and compensation payments are provided to the relevant beneficiary.